GumihoSupport
We are here for your questions, suggestions and any problems you run into.
Write to us
You can email us with any question or feedback. If you include the app version and your device model, we can help you faster.
From inside the app
If you think a word's meaning is missing or wrong, tap the flag icon on the dictionary card to report it. Reports go straight to our dictionary team and are reviewed regularly.
If you want to delete your account, you can do so inside the app via Profile → Account → Delete account. Deletion is permanent.
Common situations
I had a problem with a purchase
All payments go through Apple. We suggest trying Profile → Restore purchases inside the app first. If the problem persists, write to us; the order number from your Apple receipt speeds things up if you have it.
My progress is not showing
If you created an account, make sure you are signed in with the same one; your data syncs shortly. If you use the app without an account, your data is stored only on that device.
I found an error in a book
Just send us the book title and page number. Corrections are published with the next app update.